Privacy policy

Personal Information Protection Policy (Privacy Policy)

Shinjuku Bright Mental Clinic (hereinafter referred to as "the Clinic") recognizes the importance of appropriately protecting and managing patients' personal information to ensure that they can receive medical care with peace of mind.

Our clinic complies with the Act on the Protection of Personal Information, other relevant laws and regulations, and guidelines, and handles personal information appropriately as follows.

1. Acquisition of Personal Information

Our clinic acquires patients' personal information through appropriate and lawful means to the extent necessary for providing medical services, including medical treatment, appointment scheduling, reception, billing, and other related services.

We also handle personal information appropriately when it is collected via our website, appointment forms, inquiry forms, or other similar channels.

2. Purposes of Use of Personal Information

Our clinic uses patients' personal information for the following purposes:

*   Provision of medical examinations, treatments, and other medical services to patients
*   Verification and recording of information necessary for medical care
*   Management of appointments, reception, billing, and payments
*   Billing for medical fees and administrative tasks related to medical insurance
*   Preparation and submission of medical fee statements (claims)
*   Coordination with other medical institutions and responses to inquiries
*   Explanation of medical conditions to family members and others
*   Preparation and issuance of medical certificates, medical information reports, and other documents
*   Improvement of the quality of medical services and the management and operation of the clinic
*   Other uses necessary for providing medical care to patients and conducting the clinic's operations

3. Provision of Personal Information to Third Parties

Except as required by law, our clinic will not provide personal information to third parties without the patient's consent.

However, we may provide such information to the extent necessary to deliver medical care to the patient—such as when coordinating with other medical institutions, responding to inquiries regarding medical records, or outsourcing certain operations.

Additionally, we may provide personal information without the patient's consent in cases stipulated by law or when necessary to protect human life, physical safety, or property.

4. Security Management of Personal Information

To prevent issues such as the leakage, loss, destruction, alteration, or unauthorized access of patients' personal information, our clinic implements necessary and appropriate security management measures.

In addition, we provide appropriate training and supervision to our staff regarding the protection of personal information.

5. Disclosure, Correction, etc., of Personal Information

If a patient or an appropriate representative requests the disclosure, correction, addition, deletion, or suspension of use of personal information held by this hospital, we will respond appropriately in accordance with applicable laws and our hospital's established procedures.

Requests for the disclosure of medical records will be handled in accordance with relevant laws and regulations and the procedures established by this hospital.

6. Changes to the Purposes of Use of Personal Information

In the event that the Clinic changes the purposes of use of personal information, it will publicly announce or notify the changed purposes of use in an appropriate manner, in accordance with applicable laws and regulations.

7. Compliance with Laws and Review of Policy

Our clinic complies with Japanese laws and regulations regarding the protection of personal information. We also review this policy as necessary and continuously improve our efforts to protect personal information.

In the event of any changes to this policy, we will provide notification by posting the updated policy on our website or through other appropriate means.

8. Contact Information

Please contact us regarding the handling, disclosure, or correction of personal information.

Shinjuku Bright Mental Clinic
tel：03-6258-0831
Email: info@bright-mentalclinic.com